When we get a domestic moving demand from you, our professional sales will try to know your items situation and moving request as well as your origin and destination city situations,then giving you a brief introduction of the whole domestic moving process.
Because we haven't done the survey at your home, we can not give you the final quotation. But we can offer you one according to our former familiar case for your reference.
On the date and time we appointed, we'll be there doing the survey to know the actual volume, giving you the specific introduction of the whole moving process, answering your some questions and worries.
By taking the volume we surveyed, your case actual situation, our cost into our consideration, we'll update you our formal quotation at once.
After you agree go with us, we'll sign the domestic moving contract at least in advance one week as well as asking you whether you needing the insurance or not.
On the packing date and time you wanted, our truck, labours with supervisor will be there on time. Our workers will choose suitable packing materials and methods based on the shape and volume of articles to provide the most proper and safest packing. At the same time, our supervisor communicate with you, prepare list of articles, and check actual number of packages and volumes.
According to the ideal date and time you hope to get your items and the service FTL or LTL you choosed, we'll arrange the transportation to meet your demand.
After the items arrive at your new home, the number of articles will be checked once again before they are unpacked. Then we will install furniture in a simple way, put all articles in place, clean the site, take away the rubbish, and leave your home only after you are satisfied;
No matter which part you are not satisfied, please let us know immediately, we'll listen to you patiently and try to figure it out. If it does exist the damage or missing, we'll definitely take the responsibility on the contract we signed. If you bought the insurance, we will assist you to go claim.